Hasqen Privacy Policy
Official Privacy Protocol for Hasqen Trusted Global Marketplace (https://hasqen.com)
1. Introduction & Overview
Welcome to Hasqen Trusted Global Marketplace ("Hasqen", "we", "our", or "us"). We operate the platform hosted at https://hasqen.com and related services. We are dedicated to maintaining the trust, confidentiality, and security of our commercial buyers, suppliers, manufacturers, job seekers, and portal visitors.
This Privacy Policy explains how Hasqen collects, uses, stores, protects, and discloses your personal and commercial information when you interact with our website, trade services, and B2B marketplace features.
2. Information We Collect
To provide high-converting B2B marketplace services and Trade Assurance order protections, we collect the following categories of information:
- Personal Identification Data: Full name, company name, business registration, email address, phone number, and physical mailing address.
- Commercial Transaction Data: Product inquiries, supplier orders, invoice history, payment confirmation via bKash, Nagad, or credit/debit cards.
- Technical Device & Analytics Data: IP address, browser type, operating system, pages visited, duration, and session identifiers.
- Communication Records: WhatsApp, phone call, email, and internal inquiry logs between buyers and verified suppliers.
3. How We Use Your Information
Your data is processed strictly for legitimate commercial and business purposes:
- To facilitate B2B trade inquiries, garment trims sourcing, and verified supplier matchmaking.
- To process orders, verify bKash / Nagad payment status, and dispatch shipments.
- To verify seller credentials, Gold Supplier badges, and enforce AQL 1.5 inspection standards.
- To send essential transactional notifications, security alerts, and customer support responses.
- To comply with legal obligations in the People's Republic of Bangladesh and international commercial laws.
4. Data Sharing & Third-Party Disclosure
We do NOT sell, rent, or trade your personal data to third parties. Data is shared only with trusted operational partners under strict confidentiality:
- Payment Processors: Licensed financial partners (bKash, Nagad, SSLCommerz, Visa, Mastercard) for secure payment processing.
- Shipping & Logistics Partners: Freight forwarders and courier services to deliver commercial orders.
- Legal Compliance Authorities: When required by Bangladesh government regulations, court orders, or law enforcement.
5. Data Security & Storage Standard
We implement enterprise-grade security controls. All data transmitted between your device and Hasqen servers is encrypted using 256-Bit SSL/TLS Encryption. Database infrastructure is protected with Row Level Security (RLS) via Supabase enterprise database systems.
6. Your Privacy Rights & Opt-Out Options
You have the right to request access to your personal data, request correction of inaccurate data, or request deletion of your account history by contacting our Privacy Desk at [email protected] or [email protected].